Can't Speak? Here's How to Get Listened To

Jessica Owen is a photographer, artist, author, and performer. Unable to speak due to cerebral palsy, she communicates daily through a device that converts typed text into speech. In this talk, under ten minutes long, she uses her own experience to break down the prejudice that "not being able to speak means not having thoughts," reminding us with humor and sharpness that there are far more ways to communicate than just voice. The core highlights are the practical tips she shares directly—such as slowing down, allowing wait time, not finishing the other person's sentences, and always looking at the person rather than looking away. These methods apply not only to interacting with people with disabilities but also to making conversations between all people more patient and more equal. This talk is suitable for anyone interested in accessible communication, disability rights, and social inclusion, and is also recommended for educators, healthcare workers, and every ordinary person who stays silent for fear of "saying the wrong thing." It is best watched in full in a quiet environment, paying attention to her expressions and the rhythm of her typing—those pauses themselves are part of the expression.